FAQ

How do I login?

Your login information is your email address you provided during registration. Your access code was emailed to you.  Click here and select “I can’t find my access code” option if you would like your access code sent to your email address.

What browser should I use?

Can I add notes while watching?

Yes, go for it! When in a session, click the myNotes tab, type and export them later on.

How do I access my certificate of attendance?

After the conference ends, please visit registration to scan your QR Code to receive your Certificate of Attendance. This download will be available 24 hours after the event concludes. To download yours, go to My Account and click the Certificate tab.

You will be provided a PDF document indicating the number of Continuing Professional Education (CPE) credit hours that you have earned based on your registration type. It is your responsibility to submit the credit hours to your certifying body.

CPE credits are available for Conference Pass, SecureWorld PLUS, and VIP attendees. Our two-day events provide 12 CPEs with a Conference or VIP Pass, or 17 CPEs if you attend an additional PLUS course. One-day events provide 6 CPEs with a Conference or VIP Pass, or 11 CPEs if you attend an additional PLUS course.

What is your COVID-19 policy?

As we return to live events in spring of 2022, SecureWorld is dedicated to ensuring a great experience and keeping all attendees safe throughout current, pandemic conditions.

We have partnered with our selected venues and feel confident that they are doing as recommended by their local health agencies and what is required by venue management staff. Such as:

• Recommending our contracted venues receive an accreditation from Global Biorisk Advisory Council® (GBAC), a division of ISSA. This is a venue accreditation program on cleaning, disinfecting, and infectious disease prevention.
• Hand sanitizer stations will be available throughout the events. Touchless hand sanitizer stations will be available at most venues.
• We are requesting that the venues revise how food and beverage services will be executed to minimize exposure/risk.

All seating will be spaced with recommended distances as determined by venue management and local government.

Along with our recommendations to venue management, please know:

• SecureWorld has transitioned to a touchless conference check-in experience.
• Physical touching is discouraged (handshakes, hugs, fist bumps, etc.).
• If masks are required in the city or venue where the event is taking place, it will be required at SecureWorld. If there isn’t a mask mandate citywide or at the venue, wearing a mask then becomes optional.
• If you registered, have paid for a pass, and tested positive for COVID-19, please contact [email protected].
• We highly encourage all participants attending in any capacity to be fully vaccinated.

Thank you for partnering with us to provide a healthy and safe environment.

Can I attend any of the conference tracks?

Conference access is based upon the type of registration you choose. There are three types of SecureWorld registrations:

• Open Sessions Pass: Includes access to Keynote sessions, industry expert panels, vendor presentations, and the Exhibit Floor.
• Conference Pass: Includes access to Keynote sessions, industry expert panels, vendor presentations, all breakout sessions, and the Exhibit Floor. This registration includes lunch and 12 CPE credits for two-day events, and 6 CPEs for one-day events.
• SecureWorld PLUS Pass: Includes all the access of the Conference Pass, as well as an additional extensive training track built around a specific subject. This registration includes lunch and 17 CPE credits for two-day events, and 11 CPEs for one-day events.

Do you supply conference presentations to the attendees?

Presentation slides that we receive from speakers are uploaded to the conference microsite. However, we do not receive slides from every speaker, and distribution of presentation material is solely at the discretion of the individual speaker.

Can we record sessions?

Audio or video recording of sessions is at the discretion of the individual speaker. Obtain permission if interested.

How do you select conference speakers?

Speakers are referred and evaluated by our Advisory Council members in each market. This group is comprised of executive level security professionals from business, government, education, and law enforcement. If you have information or referrals, or know someone who would like to submit a (non-vendor) recommendation, please contact our Content Strategist, Karly Tarsia: [email protected].

Do you validate parking?

Parking is not included as part of the registration fee, unless otherwise noted. Parking fees are determined by each individual venue. Please refer to the venue information located on our specific event pages.

What is your refund policy?

SecureWorld does not issue refunds. You may either transfer your registration to a friend or colleague, or request a registration deferral for up to one year, to be used for any of our regional events (additional charges may apply). If you have any questions, or if you have tested positive for COVID-19, please contact [email protected] for assistance.

Do you sell the attendee database?

Out of respect for your privacy, we do NOT sell our attendee database. Further, our exhibitors and sponsors only receive the contact information for the attendees whose badges they scan at their booth.

How much time should I allow myself for check-in?

The highest volume of traffic at Registration is just prior to the opening keynote on Day 1. Please allow 15-20 minutes before the first session starts. Our goal is to make check-in as quick and easy as possible. To help in this process, please use the online registration system in advance and bring a copy of your confirmation barcode for contactless check-in.

What does a VIP Pass include?

The VIP Pass includes access to the full conference agenda (excluding SecureWorld PLUS), as well as an invitation to Advisory Council functions (roundtable discussions and kick-off breakfast). If you are interested in being part of our Advisory Council and attending VIP sessions, please contact one of our event directors for assistance.

Can I attend only one day of the two-day events?

Yes, you may; however, you will only receive CPE credits for the day you attend. We do not sell one-day passes for our two-day conferences.

Are student groups allowed?

Unfortunately, as this is a business-to-business event, we cannot accommodate student groups. However, individual students in IT and security fields are welcome to attend.

Code of Conduct

Our conferences are dedicated to providing a safe environment for education and networking, for everyone. Any conduct that we deem in violation of this policy will result in dismissal from the event (and future events) without a refund at the discretion of SecureWorld.

We value your participation and support of SecureWorld.